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What are the Most Common Critical Incident Stress Reactions?
The most important concept in
understanding the reactions to Critical Incident Stress is that we are talking
about normal people having normal reactions to abnormal events.
Almost every reaction experienced by an emergency services worker, whether
physical, emotional, psychological, cognitive or spiritual must be examined
within this context. What may, in other circumstances, appear to be
“abnormal” or “pathological” behavior is a completely appropriate and
expected reaction after experiencing a critical incident. These reactions may
be mild or intense and occur within the first few hours or weeks after the
incident is over.
Although
the majority of these reactions are usually normal, some reactions may be
indications of more significant problems that may require professional
assistance. If you have any questions about your reactions please seek
assistance as soon as possible. Delaying appropriate professional help may
make a situation worse. Access to professional help may be through
Employee Assistance Programs, Regional Health Authorities Mental Health
services, private practice clinicians, clergy, etc. In case of an
emergency the following resources are available: http://www.gov.mb.ca/health/mh/crisis.html
Mild Normal Reactions in the First Few Hours
Within the first few hours a number of
reactions may occur. These initial reactions are primarily physical and
perceptual in nature as a result of the “fight or flight” instinct that has
been aroused by the incident. These may include the following reactions:
感erceptual Distortions
Fixating on the scene and not noticing people or events
around you
感hysical Reactions
Gagging, heavy feeling in the stomach, lump in the throat
感sychological Reactions
Feeling like crying
Intense Normal Reactions in the First Few Hours
More intense reactions are also
possible within the first few hours. The nature of these reactions is usually
related to the intensity of the incident as well as the emergency services
worker’s current situation. These can include the following reactions:
感erceptual Distortions
Time warping: either slow or fast motion
Auditory distortions with diminished or intensified sound
Visual distortions with either tunnel vision or heightened sense of detail
感hysical Reactions
Tremors/shakes, hyperventilation, throwing up, bladder/bowel release
感sychological Reactions
Crying, fear, shock and numbness
Normal Reactions in the First Few Days Afterwards
After a few days the CIS reactions may
continue. As time goes on the physical/perceptual reactions begin to lessen
as the body begins to return to its normal level of functioning. The
remaining physical reactions are those we normally associated with high levels
of stress.
However, we also begin to see a
general increase in the psychological or emotional reactions caused by the
critical incident. This is primarily due to the fact that as time goes on we
begin to “process” the events and begin to fully embrace our experiences.
Initially, the emergency services worker would likely be in a state of “shock”
or “disbelief” and not begin to “feel” the impact until s/he has had time to
think about the event. For example, we usually stay busy throughout the day
with all the things that are required of us in our daily routines. It isn’t
until our “head hits the pillow” that we have time to reflect upon what we
have recently experienced.
These reactions typically involve:
感hysical Reactions
Heart palpitations, stomach aches, heart burn, muscle aches, difficulty
sleeping, diarrhea, constipation, lower sex drive
感sychological Reactions
Numbness, inattentiveness, disbelief, running on “auto-pilot”, memory gaps,
loss of perspective on life event, tense and irritable, feeling isolated,
feeling no one cares or understands, preoccupied with thinking about the
event, heightened sensitivity
Normal Reactions 3 to 7 Days After the Event
As time goes on the physical reactions
continue to lessen. The most common ones being sleep difficulties and other
“avoidance” types of behaviors may continue for a period of time. However,
the psychological and emotional reactions continue and may even become more
intense. It is important to realize that may of these reactions may appear to
be “abnormal” or “pathological” if they are looked at in isolation. It is
also important to realize that these normal reactions can have a
negative impact in the home or workplace if they are not acknowledged and
understood as being normal and that they will (in almost all cases) lessen
after a period of time.
Problems may occur when these
reactions persist or when the emergency services worker /hospital staff uses
inappropriate methods to deal with these reactions. Problems in the home or
workplace may occur when the significant others in their lives do not
understand where these reactions originate or when appropriate communication
does not occur. It is important that other people in the emergency services
worker life recognize and understand that these normal short-term reactions
are a result of the incident. These reactions may include:
感hysical Reactions
Sudden awakening after going to sleep, sexual difficulties, alcohol/drug abuse
感sychological Reactions
Flashbacks, heightened sense of danger, anger/blaming/guilt, nightmares,
isolation/social withdrawal, fear/anxiety about the future, feeling
emotionally numb, depression, fear of recurrence, family
problems/misunderstandings, feeling out of control, alienation from people,
exaggerated startle response
CISM team 24-hour emergency hotline at
1-888-389-3473
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